Zalando is a leading European online platform for fashion and lifestyle, serving more than more than 49 million active customers in 25 markets. In our mission to become more sustainable, small steps can have a big impact. But there’s only so much an individual or team can do, right? Particularly when faced with the complexity of sustainability.
In this talk, Livia and Heike, from our digital experience sustainability team, share their methods and insights around growing impact, by enabling collaboration on sustainability projects across teams and disciplines.

Livia is a senior product designer from Brazil, now based in Berlin. In her current role, she focuses on content, storytelling and visual communication, with the goal of designing a joyful and engaging sustainability experience for Zalando customers. Her background is a mix of art direction, visual design and sustainability strategies for fashion. She enjoys bringing people together, most often through her love of croissants and dogs.

Heike is a senior product designer in Zalando’s digital experience sustainability team, where she’s keen to foster collaboration between diverse stakeholders.
With a background in Interaction Design, Business and Creative Sustainability, she finds joy in nerding out about toolkits and design approaches, but usually ends up going freestyle. Outside her work, she can mostly be found on a bike somewhere in nature.